• Schedule a Demo

Happy Client

Krista F

Development and Grants Manager

Non-Profit Organization Management, 1-10 employees

6-12 months

Review Date: 09/12/2022

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 10/10
    10/10

Happy Client

I have had a very positive experience with SmarterSelect. It is really easy to fix something or add a question in an application and customer service and their help desk is really responsive.

Pros

Customer Service is extremely helpful! Anytime I had a question, they helped answer it for me and walked me through how to do that task.

Cons

I think one thing that can be improved on is the custom emails template. I did a custom template and what would be helpful is if we can create a name for that template instead of it saying "Custom Template 1"

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 10/10
    10/10

Happy Client

I have had a very positive experience with SmarterSelect. It is really easy to fix something or add a question in an application and customer service and their help desk is really responsive.

Pros

Customer Service is extremely helpful! Anytime I had a question, they helped answer it for me and walked me through how to do that task.

Cons

I think one thing that can be improved on is the custom emails template. I did a custom template and what would be helpful is if we can create a name for that template instead of it saying "Custom Template 1"