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The platform is easy to navigate and very helpful. I do have issues with getting responses from CS.

Paige J

Program Coordinator

11-50 employees

1-2 years

Review Date: 11/16/2017

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 10/10
    10/10

The platform is easy to navigate and very helpful. I do have issues with getting responses from CS.

This has helped our program streamline our application process. It also makes it possible to contact applicants and receive documentation more efficiently. Thank to this program we are able to track metrics and properly evaluate our recruitment and program.

Pros

I love the new features and how easy it is to contact/update applicants. Creating our own blast emails and having the capability to edit pre-formatted ones also helps us with our unique application process.

Cons

Whenever I have an issue with the platform, or unsure about the limitations of a feature I find it difficult to contact customer service or a specialist. The "Submit form" process is not personable and difficult to explain the issues I experience. I would prefer to have an account manager to discuss how to maximize the efficiency of the platform rather than the videos, which are not helpful in our unique process. Also, I would like to have the capability to split the application into phases, and not sure if that is possible with this platform.

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 10/10
    10/10

The platform is easy to navigate and very helpful. I do have issues with getting responses from CS.

This has helped our program streamline our application process. It also makes it possible to contact applicants and receive documentation more efficiently. Thank to this program we are able to track metrics and properly evaluate our recruitment and program.

Pros

I love the new features and how easy it is to contact/update applicants. Creating our own blast emails and having the capability to edit pre-formatted ones also helps us with our unique application process.

Cons

Whenever I have an issue with the platform, or unsure about the limitations of a feature I find it difficult to contact customer service or a specialist. The "Submit form" process is not personable and difficult to explain the issues I experience. I would prefer to have an account manager to discuss how to maximize the efficiency of the platform rather than the videos, which are not helpful in our unique process. Also, I would like to have the capability to split the application into phases, and not sure if that is possible with this platform.