Overall, great! Helps us with our programs.
Bob B
Director of Member Services
Sports, 11-50 employees
2+ years
Review Date: 11/17/2017
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Overall
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Ease of Use
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Customer Service
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Features
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Value for Money
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Likelihood to Recommend - 8/10
8/10
Overall, great! Helps us with our programs.
Ease of tracking and reporting
Pros
Ability to sort, organize, etc. Really like the ability to read transcripts on individual profiles without having to download. Saves a bunch of time.
Cons
Having to manually enter payments on 700 individual profiles. Sometimes it is challenging using the email system for support as opposed to phone.
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Overall
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Ease of Use
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Customer Service
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Features
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Value for Money
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Likelihood to Recommend - 8/10
8/10