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I have had a very good experience when using this format. I have found the features to be great!

Pros

I like the functionality of this software. It can do so many things and basically everything you would need it to do and so much more. I like how you can add specific fields where later you can pull records for that specific question. It makes it a lot easier to look for things within applications

Cons

I think that it can be a little confusing at times. It can be difficult to use sometimes if you dont already know how to use the software.