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Beyond excellent, especially for a beginner!

Olivia C

Stewardship and Advancement Services

11-50 employees

2+ years

Review Date: 11/16/2017

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 10/10
    10/10

Beyond excellent, especially for a beginner!

Pros

SmarterSelect is so easy to use. If I can't figure something out by simply trying different things, I can quickly and easily find helpful tutorials in the library. If something is so hard that I still can't figure it out-- which I don't recall ever happening-- customer support is super fast and responsive when i put a ticket it.

Cons

I wish I could archive deleted programs so that I don't have to sort through them, without losing the applications completely. I would just like to move the ones I know I will probably never need again out of the "disabled" section and only keep the ones from the past year or two in that section.

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 10/10
    10/10

Beyond excellent, especially for a beginner!

Pros

SmarterSelect is so easy to use. If I can't figure something out by simply trying different things, I can quickly and easily find helpful tutorials in the library. If something is so hard that I still can't figure it out-- which I don't recall ever happening-- customer support is super fast and responsive when i put a ticket it.

Cons

I wish I could archive deleted programs so that I don't have to sort through them, without losing the applications completely. I would just like to move the ones I know I will probably never need again out of the "disabled" section and only keep the ones from the past year or two in that section.