“Great software. Great support. Great value.”

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 10/10
    10/10

Name: SmarterSelect

Description: With an over 95% customer retention rate and over 98% customer satisfaction rate, SmarterSelect provides a comprehensive, yet easy-to-use, online application management solution for scholarships, grants, awards, fellowships, data collection, etc. Create, collect, analyze, and evaluate applications using our mobile-responsive user interface, text message notifications, inline calculations, dynamic application rules, online recommendations, file uploads, and much, much more.

Price: $1000/year

Currency: USD

Operating System: Cloud, SaaS, Web

5.7/10

Overall

It’s easy to make custom applications and export the data from those applications, which saves time doing boring data entry work. The custom options help me offer tools to our review committees, which makes their partnerships with us more meaningful. It also has turned our application process nearly paperless, which saves us printing and paper costs, and makes looking up historical information easy.

Pros

Smarter Select is an easy-to-use platform that meets many needs for our organization. We can easily and quickly create custom applications for our variety of grant and scholarship programs. We find it very valuable to have online evaluator access, which allows our committees to get a jump start on the review process, oftentimes allowing them to reduce their number of in-person meetings, which is a big plus for busy schedules. Because application data can be easily exported into a csv/spreadsheet file, it is easy to upload to our database management system, which saves me countless hours of data entry. When I have had issues in the past, their support staff have been amazingly responsive — my issues are often addressed and fixed the same day. I also appreciate their focus on education. Their free webinars have made it easy for me to understand the software’s capabilities and new features and upgrades. All around, I’m a big fan of Smarter Select and would not be able to do my job as efficiently or easy without it!

Cons

Honestly, I have very few negative comments concerning Smarter Select. There are a few quirks to the system that you have to get used to, but once you do, it’s very reliable and easy to use. Honestly, I’m hard pressed to come up with an actual con. If I can offer an improvement, it would be that once users log in, they could see any applications they have yet to complete, instead of just past applications. I would also like a way to better sort disabled past applications — we have a lot of different apps and it gets a little crowded looking through our history. Other than that, it really is a great product.